What Does "Invalid Access Token" Mean?

At times, our access numbers will need a temporary access code before your call can be completed.

If you are calling from the number registered to your SpoofCard account, you won't be asked to enter one. However, if the access number requests the temporary access code, please be sure to enter the number slowly followed by the '#' key to confirm. Please enter the code within 5 minutes as the access codes will expire afterward.

When using our mobile application for Android or iPhone, the temporary access code will be dialed for you, as long as you are logged in and are calling from the phone number registered to the account. If you are being prompted through the app, please open the App Settings and enable a setting called 'Always Dial Access Code'. This will allow our app to automatically dial the code for you.

If you continue to have issues with entering the access code, please contact us by emailing [e-mail] or by reaching out through our Live Chat function.