What is Wi-Fi Calling?

Wi-Fi calling is a feature available on our mobile apps and it can be enabled or disabled. It will allow for your call to use your cellular data or Wi-Fi to connect the call rather than your cell service. This way, you can maintain a connection even in a low-reception area. 

For example: When you're traveling from a train, you may have access to Wi-Fi but may not have a signal to your carrier. Instead of pausing, you can turn on Wi-Fi calling and continue working! 

To enable your Wi-Fi Calling option: 

     - Locate the "Call Using Wi-Fi" button. 

     - Tap on it to light it up

     - Once enabled, the option will stay lit and your Call Button will appear as "Call With Wifi". It           would look like the following screenshot:

To disable your Wi-Fi Calling Option: 

     - Locate the "Call Using Wi-Fi" button. 

     - Tap on it to dim it

     - Once disabled, the option will no longer be lit and your Call Button will appear as "Call". It would look like the following screenshot: 

If you have any other questions, please feel free to reach out to our Support Team via Live Chats and they can answer more of your questions! If they are not available, please leave a message or email HERE! Someone will reach back out to you as soon as they receive your response!